Delivery
All orders include free delivery (in the UK only). Orders are delivered using Royal Mail 2nd Class post and will arrive 3-6 days after purchase.
International Delivery
We do not ship internationally except to the Republic of Ireland.
Returns
We hope that you will be thrilled with your order but in the unlikely event that an item turns up damaged or is not what you expected, you can return it. We take every care to ensure your candles are properly protected during transit but appreciate that damages may occur. We will replace or refund products damaged during delivery if photographic proof of damage is sent to use within 7 days of delivery.
If you are not happy with your purchase, please contact us by filling out the Contact Us form and we will be happy to help.
You will be eligible to return your product as long as the product has not been used and the product has not been altered in any way or subjected to damage, misuse, abuse, repair or alteration by a person other than a person authorised by Coco Loco Candles.